Refund Policy

  • Refunds will be provided only on rare cases within 7 days of order received. Refund will be made through NEFT. Please contact our customer support at customercare@Tungvalley.com to help you assist further in your case
  • Upon confirmation from our Quality Assurance Team that the refund is acceptable in a rare case, we shall refund the money subject to fulfilment of Return conditions.

We do not provide pick up service of the return products. The product should be shipped by the customers at their own responsibility. The product should be unused, unwashed in its original condition along with its order invoice. Return duration is within 7 days of receiving your order. Cancellation is within 24 hours after placing the order.

DISCLAIMER OF WARRANTIES

Tung Valley is not responsible or liable for any User Generated Content or other Content posted on the Website or for any offensive, unlawful or objectionable content you may encounter on or through the Website. The Website, User Generated Content, Content, and the materials and products on this Website are provided "AS IS" and without warranties of any kind. To the fullest extent permitted by law, Tung Valley disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. The information on the site is for general information purposes only and does not constitute advice. Tung Valley does not represent or warrant that the information and/or facilities contained in the site are accurate, complete or current, or that the site will be uninterrupted or error free, or that any defects in the site will be corrected or that the site or the server that makes the site available are free of viruses or any other harmful components. Tung Valley reserves the right to suspend or withdraw the whole or any part of the site at any time without notice without incurring any liability.

LIMITATION OF LIABILITY

Your use of the site is at your own risk. Neither Tung Valley, nor Dofey Ventures Pvt. Ltd. nor any of its affiliates, directors nor any of its agents or any other party involved in creating, producing or delivering the site will be liable for any direct, indirect, incidental special, consequential or other damages that result from the use of, or the inability to use, the materials on the site, including damages caused by viruses or any incorrectness or incompleteness of the information on the site, or the performance of the products, even if Tung Valley has been advised of the possibility of any such damages. Please note that some jurisdictions may not allow the exclusion of certain damages, so some of the above exclusions and limitations may not apply to you.

INDEMNIFICATION

You will release, indemnify, defend and hold harmless Tungvaley.com, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of

    1. this Agreement or the breach of your warranties, representations and obligations under this Agreement;
    2. the Website content or your use of the Website content;
    3. the Products or your use of the Products;
    4. any proprietary right of any person or entity;
    5. your violation of any provision of this Agreement; or
    6. any information or data you supplied to Tungvalley.com.

When Tungvalley.com is threatened with suit or sued by a third party, Tungvalley.com may seek written assurances from you concerning your promise to indemnify Tungvalley.com; your failure to provide such assurances may be considered by Tungvalley.com to be a material breach of this Agreement. Tungavlley.com will have the right to participate in any defence by you of a third-party claim related to your use of any of the Website content or Products, with counsel of UncleTony.com choice at its expense. Tungvalley.com will reasonably cooperate in any defence by you of a third-party claim at your request and expense. You will have sole responsibility to defend Tungvalley.com against any claim, but you must receive Tungvalley.com prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

FORCE MAJEURE:

Tungvalley.com will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott.

Cessation of Operation

Tungvalley.com may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

EFFECT OF WAIVER

The failure of www.Tungvalley.com to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

GOVERNING LAW AND JURISDICTION

This Website originates from the New Delhi, India. This Agreement will be governed by the Indian laws without regard to any conflict of law principles to the contrary. Neither you nor Tungvalley.com will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Delhi. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents Statute of Limitation: You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

TERMINATION

Tungvalley.com reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Tungvalley.com may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Tungvalley.com reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Tungvalley.com chooses, in its sole discretion and without advance to you, to terminate it.

DOMESTIC USE

Tungvalley.com makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.

ASSIGNMENT

You may not assign your rights and obligations under this Agreement to anyone. Tungvalley.com may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

ENTIRE AGREEMENT

This Agreement comprises the entire agreement between you and Tungvalley.com and supersedes any prior agreements pertaining to the subject matter contained herein.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.